Free Standard Shipping

On all orders over $100 CAD. Delivered in 7–14 business days.

Standard Shipping

Flat rate on orders under $100 CAD. Delivered in 7–14 business days.

Order Processing

Orders are processed within 1–3 business days. You’ll receive a tracking number by email once your order ships.

30-Day Fit Guarantee

If your ShapeYou piece doesn’t fit the way you hoped, return it within 30 days of delivery for a full refund or exchange. No questions asked.

Return Conditions

Items must be unworn, unwashed, and in original packaging with tags attached. For hygiene reasons, bodysuits and briefs must be tried on over underwear.

How to Return

Email us at our contact page with your order number and reason for return. We’ll send you return instructions within 1–2 business days.

Refund Timeline

Once we receive your return, refunds are processed within 3–5 business days back to your original payment method.